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Rapid7 Blog

User Experience  

Snakes Masquerading as Vines

We spend a lot of time identifying trustworthiness in our day-to-day lives. We constantly evaluate trustworthiness in both the people that we meet and in the products and services that we decide to interact with. Imagine that you're like Tarzan in the jungle; you're trying…

12 Days of HaXmas: Designing Information Security Applications Your Way

Merry HaXmas to you! Each year we mark the 12 Days of HaXmas with 12 days of blog posts on hacking-related topics and roundups from the year. This year, we're highlighting some of the “gifts” we want to give back to the community. And while…

Building Personalized and Exceptional Customer Experiences

Building personalized and exceptional customer experiences At Rapid7, we strive to give you, our customers, a personalized and exceptional experience every time you interact with our organization, our products, and our services. This is what we refer to as the "Customer Experience". In…

Synergistically Yours, IoT Security-Usability

Let me tell you a story….…a few months ago, I was going home from an airport in an Uber with my wife. We recently bought a house and were looking for some renovation work and discussing few ideas on the way. The…

How to Fail Successfully

The Revolutionary Pied Piper Platform I watch a few shows quite religiously and HBO's Silicon Valley is one of them on my summer list. In a nutshell, the show is about a group of engineers starting their own company—Pied Piper—with a revolutionary data…

Simplifying BIG Data Within Information Security Applications

Rapid7 wants to help organizations leverage all their data to gain powerful insights into their data security, find and fix exposures that lead to compromise. The User Experience (UX) team at Rapid7 designed a set of tools that help users handle the volume and complexity…

Log Search Simplified

Hi, I'm Laura, UX Designer at Logentries and today I'm going to discuss how just about anyone can use Logentries to search and analyze their log data no matter what their job title or technical skill level. What is Logentries? At Logentries, the team works…

UX Research: Steps & Methodologies to Inform Product Redesign

The user experience (UX) design and research teams are preparing to revamp Rapid7's customer learning and online help. As such, I thought I would take the opportunity to provide our community insight into the role UX research plays in bringing new designs – of both…

Designing Authentication

At Rapid7 security is everything, and that doesn't exclude the UX team. Yes, we want to give you beautiful interactions, seamless workflows and screens that make you go ‘Wow!' But security is always there gently guiding our design decisions, which can sometimes cause conflict…

Using Color within Data Visualization

Admit It, You Love Color! Any of the Rapid7 products you use involves interacting to some extent with color. Living in a achromatic world would be dull, compared to a world drenched in colors. Why? Because, color helps us in a number of ways. It…

Security-in-Your-Pocket (SiYP)

The World is Not Flat, It's Mobile At Rapid7, we are always thinking about how we can make your life easier. Now that there are more mobile devices than people in the world1, our thoughts are turning toward mobile, specifically mobile versions of our Information…

Atomic Design @ Rapid7

Device-Level Design Should Not Be A Thing Large monitors, small monitors, laptops, tablets, smartphones, smartwatches, toasters, refrigerators…where will it end? Nowadays, application designers need to consider a plethora of devices as they design. While we are not considering designing Nexpose and InsightIDR for your…

What Is Responsive Design, Really?

Responsive Design has been a buzzword for quite some time now. According to Google, this blog post just became one of the 158,000,000 articles you can find when you search the phrase; so what's there left to talk about? What Is Responsive Design?…

UX Engineering

In most organizations today, building widgets is a separate process from designing widgets. Designers sit over here. Developers sit over there. Designers come up with ‘ideas' and then throw them over the wall to the Developers sitting on the other side. The Developers build what…

Applying Visual Design Principles to Improve Signal to Noise in Security UI

As we design the product experience at Rapid7, a key challenge for our team is the presentation of critical security information in clear, immediate ways despite the sheer amount of network and user data displayed in the user interface. We refer to this as a…