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Rapid7 Blog

Robert Reselman  

AUTHOR STATS:

4

Taking a Message-Based Approach to Logging

When you think about it, a log entry is really nothing more than a message that describes an event. As such, taking a message-based approach to logging by utilizing messaging technologies makes sense. Messaging creates the loose coupling that allows a logging system to be…

6 Best Practices for Effective IT Troubleshooting

System monitoring and troubleshooting can be a time-consuming and frustrating activity. It’s not unusual for IT folks to spend hours finding and fixing a problem that could have been resolved in 10 minutes had better troubleshooting tools and processes been in place. Improving IT…

3 Steps to Building an Effective Log Management Policy

You’re on Call Duty. You’re awoken in the middle of the night by your cell phone in the throes of an SMS frenzy. You’re getting hundreds of messages from your company’s logging service: a record is being written to a database,…

3 Core Responsibilities for the Modern IT Operations Manager

In the good old days, IT operations managers were responsible for maintaining the infrastructure, meeting service levels agreements, sticking to budget, and keeping employees happy. Life was not easy, but at least it was familiar. You knew your hardware, your software, your employees. You determined…